Reputation is everything. It’s not just the quality you offer, but also how well people perceive it that will make all of your other efforts worthwhile – from attracting new customers to building solid friendships with longtime ones as they come back for another round! In today’s digital age where reviews are monitored by consumers using online review platforms like Yelp, Google, and Facebook to announce their quality of service publicly it is important that businesses monitor these opinions in order to get back on track with positive feedback from satisfied customers who will continue coming through your door because they know what kind of establishment you run thanks largely due to this control over how people see us outside-of-the internet realm! Here is the right way to respond to positive reviews.
How to respond to positive reviews
The customer is your best friend. Your job as a business owner or agent for this company starts and ends with them! Make sure you thank people when they do something nice, mention it if someone has been helpful to the team in some way even negative things! Promote other locations that we think will interest them – basically tell everyone what they need so there can be no confusion on our part
What should I say? Always start off by thanking the client, then name drop where others might want to; give tips/advice about how certain products work together better than others which helps increase revenue once recruited into OUR family of brands
Say thank what you are thankful for
When you get a compliment, the best way to respond is with appreciation. Thank the person for their kind words, and let them know that you appreciate their feedback. Make sure you repeat what was said in their positive feedback. This shows that someone took time out of their day and acknowledged their message and value their input. It also helps to build a positive relationship with your customer.
Think business name and keywords
Don’t miss out on the opportunity to make your business more visible. Drive your business up in search results—positive reviews work wonders in search with mentioning your business name, location, and category (restaurant, coffee shop, hotel, etc.) this helps index that reviews online.
Do you have a special sauce that your business is known for? Is it time to announce the next big thing, or perhaps just let everyone know about some great deals coming soon? A press release is an ideal way of getting information out into the public domain.
Let your customer know what to do next
it’s important to let your customers know what to do next . Invite them to write a review, make sure you provide them with all the information they need. Give them a link to your website or Yelp page, and remind them to include their star rating. You can also ask them to post a picture of their experience.
Receiving a positive review is always an exciting experience
It’s important to take the time to thank your customer for their feedback, and then provide them with options on what they can do next. For example, you might want to ask if there are any other products they would be interested in purchasing from your business or suggest that they visit our blog section where we have more articles about marketing tips. You may also want to advertise by pointing out promotions going on at the moment or new items available for purchase! Whatever it is, make sure you give customers as many opportunities as possible so that they don’t forget about you when looking for a company like yours again in the future!
Crunchy Lemons helps small to medium businesses build and manage an online presence. If you are looking to get more customers through the door, we can help. Contact us today for free business consultation and learn more about our affordable digital solutions. Visit us here and check out our other blogs!